Frequently Asked Questions
1. Do we send in our own logo or can you design one?
If you have a logo, go ahead and send it in. If you don't have any artwork, that's alright, our team of expert designers will work with you to create a unique design that will truly represent you and your organization. We offer revisions free of charge as well.
2. Can I see a preview of my sweatshirts before I buy them?
Yes, after you place your order, we will create a color proof of your sweatshirts. This allows you to see exactly how they will look before we actually start manufacturing them. This also gives you a chance to make any changes before it is too late.
3. How long will it take?
3-4 weeks. All of our sweatshirts are made to order. This means we start making it once you order it; we are not simply pulling them from the shelf and sending them to you. This is fully customized from start to finish. Thank you for your patience and understanding that you are receiving a high-quality product made just for you.
4. Is there a minimum order? Can I do less than the minimum?
The minimum order is 25. We can possibly do less than the minimum. This would require less than minimum charges and time. Call or email to discuss.
5. How are the sweatshirts sized?
We have designed a sweatshirt that will not disappoint. Our sweatshirts are a generous cut and should be ordered true to size.
6. Can I return or exchange my sweatshirt?
Every customer is given the opportunity to preview the artwork before the sweatshirt is manufactured. For that reason, we cannot exchange or refund orders based on size discrepancy or customer errors ( such as spelling, colors, etc.) made during customization. Each order is made individually to your specifications and cannot be returned.
7. How do I pay?
Payment is to be made after order is all approved and before production. Prepayment options are credit card, check or cash.
8. Do you offer quantity discounts?
Yes, we do. The minimum order is 25.
9. Can you build a webstore for us with this on it?
Yes, we can build an online pop up store for these hoodies so each person can order what they want. We can ship to one location and have each order bagged for easy distribution. Ask us more about this option if interested.
If you have a logo, go ahead and send it in. If you don't have any artwork, that's alright, our team of expert designers will work with you to create a unique design that will truly represent you and your organization. We offer revisions free of charge as well.
2. Can I see a preview of my sweatshirts before I buy them?
Yes, after you place your order, we will create a color proof of your sweatshirts. This allows you to see exactly how they will look before we actually start manufacturing them. This also gives you a chance to make any changes before it is too late.
3. How long will it take?
3-4 weeks. All of our sweatshirts are made to order. This means we start making it once you order it; we are not simply pulling them from the shelf and sending them to you. This is fully customized from start to finish. Thank you for your patience and understanding that you are receiving a high-quality product made just for you.
4. Is there a minimum order? Can I do less than the minimum?
The minimum order is 25. We can possibly do less than the minimum. This would require less than minimum charges and time. Call or email to discuss.
5. How are the sweatshirts sized?
We have designed a sweatshirt that will not disappoint. Our sweatshirts are a generous cut and should be ordered true to size.
6. Can I return or exchange my sweatshirt?
Every customer is given the opportunity to preview the artwork before the sweatshirt is manufactured. For that reason, we cannot exchange or refund orders based on size discrepancy or customer errors ( such as spelling, colors, etc.) made during customization. Each order is made individually to your specifications and cannot be returned.
7. How do I pay?
Payment is to be made after order is all approved and before production. Prepayment options are credit card, check or cash.
8. Do you offer quantity discounts?
Yes, we do. The minimum order is 25.
9. Can you build a webstore for us with this on it?
Yes, we can build an online pop up store for these hoodies so each person can order what they want. We can ship to one location and have each order bagged for easy distribution. Ask us more about this option if interested.